Frequently Asked Questions

General Questions


What does Trovista Interactive offer?
We specialize in creating interactive units customized for niche industries like agriculture, finance, health, and more. Our mission is to help organizations attract, educate, and connect with their audiences.

How do I request a quote or talk more about my project?
You can purchase directly from our shop and we will then communicate with you regarding your logos, branding and other content needs, or you can request a quote or more information by filling out our Contact Form or emailing us at info@trovistainteractive.com. Our team will get in touch within 2 business days to discuss your needs.

What is the meaning of the name Trovista Interactive?
The name Trovista combines “trove”—as in a treasure trove of knowledge—and “vista”, symbolizing an expansive view or perspective. Together, it reflects our mission to deliver a wealth of interactive experiences that attract, educate, and connect audiences, helping organizations share their message with clarity and impact.


Customization Questions

Can I customize the unit to fit my branding?
Yes! We offer fully customizable units with themed graphics, colors, and branding to align with your organization’s message and goals.

What industries do you work with?
We serve a wide range of industries, including:

  • Agriculture
  • Education
  • Energy
  • Finance
  • Health
  • Soil and Water Conservation
    and more!

If your industry isn’t listed, contact us—we’re happy to explore how we can work together.


Technical Questions

What technology is used in the interactive units?
Our units are built with industrial-grade components designed for reliable, long-term operation. These include high-quality monitors, durable buttons, and embedded solid-state media players running custom-designed software to deliver engaging experiences like quizzes, match games, and interactive learning modules.

The technology we use is the same as what you’ll find in demanding environments such as casinos, ATMs, factory floors, and airports, ensuring performance and durability even in high-traffic or challenging conditions.

Do I need an internet connection to use the units?
Our units are self contained and do not use an internet connection.


Pricing and Ordering

How much do the units cost?
Pricing varies depending on customization, technology features, and quantity. Please view our shop page or contact us for a personalized quote.

What is your lead time for delivery?
Our typical lead time is 3–6 weeks, depending on the scope of your project. If you have an urgent need, let us know, and we can discuss options to potentially accommodate your timeline.


Support and Maintenance

Do you offer support after purchase?
Yes! We provide ongoing technical support and offer maintenance guidance to ensure your units continue to perform at their best.

Our units are backed by a warranty that covers defects in materials and workmanship. However, due to the complexities of electronic components, certain external factors—such as power surges, improper handling, or environmental conditions—can affect performance and are beyond our control. For these situations, we’re happy to provide troubleshooting assistance and can recommend repair or replacement options if needed.

Who should I contact if I experience an issue?
Please reach out to our support team at info@trovistainteractive.com. We’re here to help!


Didn’t Find What You’re Looking For?

If you have additional questions, feel free to contact us at info@trovistainteractive.com or use our Contact Form.

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